When packing your item, keep these things in mind:
Choose a box that's slightly larger than the item you're sending so you can cushion the item with packing material on all sides. Make sure your box is in good condition and sturdy enough to survive the trip.
Pack the item with bubble wrap, peanuts, foam, or paper so there's no room for your item to move around in the package. Tip: If you're shipping very fragile items, like glassware, we strongly recommend you use something more secure than paper to pack your items.
Use clear or brown packaging tape, reinforced packing tape, or paper tape. The tape should be at least 2 inches wide. Don't use masking tape, cellophane tape, cord, string, or twine. Tape the opening of the box and reinforce all seams.
Properly label the package and include RMA # on outside of box. If you're reusing a box, cover any previous labels or cross out any previous address information with a heavy black marker.
During extremly hot or cold months or when temps are above 95 degrees or below 35 degrees it is best to ship on Mondays to prevent items from sitting over the weekend. Use fastest freight service available (within reason) and add extra peanuts to help protect items from extreme weather conditions.
Products must arrive with no scratches, dings or any type of damage at all. Must be in New Condition to get a full refund (less shipping & restocking fees).